Senior Network Security Engineer
Colombia (Remote)
About the job:
Notes:
- This is a long-term, fully remote, full-time contract which will work according to a GMT-7 business hours schedule. You may be based anywhere as long as you possess the professional qualities, work ethic, equipment, and reliable Internet needed to work remotely.
- Bilingual English verbal and written communication are required, B2 level minimum and C1/C2 preferred, as you will be working with English customers and coworkers. You must apply with an English resume/CV to be considered for this role.
Company:
SMS Datacenter is a growing IT MSP for Managed Services, Colocation, Networking, Private Managed Cloud, and Help Desk. We are a team of engineers and technicians who tackle new projects, challenges, and issues every day, designing and supporting users’ systems and networks so they can focus on their businesses. If you enjoy busy days of working with fellow IT professionals to solve problems and create long-term solutions, then apply to join the team!
Description:
We are looking for a Senior Network Engineer to join our network engineering and design team. You will get to work with engineers, technicians, and other IT professionals on a variety of environments, projects, and problems. You should be strong in firewall security (Palo Alto and Fortinet), monitoring, and network troubleshooting and design. Preferred candidates will possess expertise with switching and routing (Cisco), routing protocols (particularly BGP), and Wi-Fi.
Responsibilities:
- Configure and troubleshoot firewalls (Palo Alto and Fortinet) and other network devices
- Design and deploy functional networks (LAN, WLAN, WAN)
- Troubleshoot networks on internal and customer environments independently and with other engineers
- Mentor team members on technical issues, train current and future engineers
- Support monitoring with SNMP and other products
- Create and maintain complete technical documentation, drawings, and SOPs
- Communicate with users and colleagues professionally
- Fully track time and work done on internal and customer tickets and projects
- Suggest improvements to network performance, capacity, and scalability
- Participate in a rotating on-call schedule
- Perform other job-related duties as necessary
Requirements:
- 4+ years of experience designing network architecture for small businesses and enterprises
- 7+ years of network engineering experience, preferably in an MSP or in other multi-tenant environments
- Networking certifications such as CCNP, CCIE, PCNSE, PCNSC, FCX, FCSS, or equivalent knowledge
Preferred Experience:
- Palo Alto and Fortinet firewall configuration and network design
- Wi-Fi implementation and support
- Configuration and troubleshooting of network devices including Cisco switches and routers
- BGP in an MSPs, data centers, or other multi-tenant environments
- TCP/IP, Layer 2 (VLAN), and Layer 3
- Wireless (802.11x)
- WAN NNI circuit
- VoIP expertise preferred
You Should Be:
- Proactive – You don’t sit around waiting to be assigned work. You look for how you can best help colleagues and users, tackle open projects, and improve infrastructure and operations, and use your available time effectively to do so
- Customer Focused – You take pride in helping users and communicating updates to them
- Responsive – When an escalation or question comes in, you’re there receiving it and responding
- A Master of Documentation – You track what steps you took in tickets, create and update diagrams, and build out helpful processes for the next time there’s a similar issue
Compensation and Benefits:
Selected candidates’ job grade and starting salary will be determined by the evaluation of factors including relevant skills, knowledge, and geographic location.
Employees and contractors who complete the first 90 days of employment will be eligible for Paid Time Off of up to 10 vacation/personal days, 5 sick days, birthdays off, and 8 company holidays each year.
Pre-Interview Questionnaire
About Us
Founded in 1982, SMS is a leading provider of Managed Services, IT Strategy & Consulting, Software Development & Analytics, Private Managed Cloud, and Colocation Services. Our success is based on building long-lasting relationships with our clients who are leaders in their respective industries, offering and developing innovative IT solutions.
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