Executive Sales Assistant
Argentina (Remote)
About Us:
SMS Datacenter is a growing IT MSP for Managed Services, Colocation, Networking, Private Managed Cloud, and Help Desk. We are a team of engineers and technicians who tackle new projects, challenges, and issues every day, supporting users’ workstations, infrastructures, and networks so they can focus on succeeding in their own jobs.
About the Opportunity
We are seeking an Executive Sales Assistant to support and evolve our sales team. This is a fully remote, full-time, long-term contract position with significant opportunities for growth, and will follow a GMT-7 business hours schedule. You may be based anywhere as long as you possess the work ethic, professional qualities, equipment, and reliable Internet needed to work the schedule remotely, respond promptly, and do the job well. Bilingual English verbal and written communication are required, C1 minimum and C2/Native preferred, as you will be communicating with English-speaking coworkers, customers, and potential customers. Interviews and work will be in English. You must apply with an English resume/CV to be considered for this role.
Responsibilities:
- Provide administrative and operational support to Sales
- Communicate, track, and follow up with requests, customer communications, activities, commitments, and time-sensitive priorities to ensure they are completed on time
- Follow up with employees, customers, vendors, and partners to obtain information, approvals, pricing, product details, and other items needed by Sales or other teams
- Identify and address potential delays, gaps, conflicts, unclear ownership, or missed commitments, taking action on or escalating issues when necessary
- Learn and stay informed on products and terminology within IT managed services
- Perform other job duties as necessary
Recommended Qualifications
- Prior experience as an Executive/Administrative/Sales Assistant or Coordinator or similar role
- Experience coordinating requests, tracking tasks, managing deadlines, and following up with others to obtain information or complete assigned actions
- Strong professional written and verbal English communication skills (C1 minimum and C2 or Native English preferred)
- Proficiency with common Microsoft Office applications, including email, calendars, documents, spreadsheets, and task-tracking tools. Experience with a CRM or ticketing system is a plus
- A basic understanding of managed services, cloud solutions, cybersecurity, networking, or other technology services, or a broad knowledge of these areas, or the desire and ability to learn
You Should Be
- Organized, reliably keeping track of and following up on multiple requests, deadlines, and commitments without requiring repeated direction
- Able to work effectively in a fast-paced, changing environment, managing multiple competing priorities, interruptions, and time-sensitive requests while responding quickly and accurately
- Proactive, recognizing when a follow-up or reminder is needed, and sending it, rather than waiting to be instructed
- A person of good judgment, fleshing out unstated context from information and requests, and determining when to handle a matter independently and when to bring it to the attention of the appropriate person
- Able to communicate effectively and maintain professionalism when dealing with demanding customers, difficult personalities, conflicting priorities, or stressful situations
- Comfortable communicating through email, phone, messaging, and video calls
Compensation and Benefits:
The salary range for this position is expected to be $850 to $1,875 per month based on relevant skills and experience, English mastery, and geographic location. A highly successful individual in this position will be considered for bonuses, salary raises, and promotions to higher-level positions.
Contractors who complete the first 90 days of employment will be eligible for Paid Time Off of up to 10 vacation/personal days, 5 sick days, birthdays off, and 8 US holidays each year.