Senior System Engineer
Latin America (Remote)
About the job:
Notes:
- This is a fully remote permanent position which primarily supports customers and teams based in the UTC-7 time zone. Please only apply if you can commit long-term to the schedule.
- Strong English verbal and written communication (B2 minimum, C1/C2 preferred) is required for the role; please apply with an English resume to be considered.
Company:
Founded in 1982, SMS Datacenter is a growing IT Managed Service Provider for Colocation, Cloud, Networking, Security, Service Desk, IT Consulting, and other Managed Services. We are a team of engineers and techs who tackle new projects, challenges, and issues every day, designing and supporting users’ infrastructure so they can focus on their businesses. If you enjoy busy days of working with fellow IT professionals to solve problems and create excellent long-term solutions, then apply to join the team!
Position:
Searching for a great Senior Systems Engineer to join our team of engineers and architects. You will act as an escalation point for level 2 and 3 generalists and junior systems engineers, and work both independently and with other IT professionals and systems engineers to complete projects. You should be adaptable, able to jump into an environment and quickly understand what must be done. This role requires strong systems architecting and engineering experience; networking experience is a plus.
Responsibilities:
- Architect, configure, deploy, troubleshoot, and manage IT systems such as VMWare infrastructure, Windows Servers, web servers, Active Directory, O365, and storage systems
- Effectively troubleshoot IT-related issues in multiple unique client environments
- Analyze system environments and provide solutions for improvement and best practices
- Monitor performance and maintain systems according to requirements
- Provide feasibility and schedule estimates in presales calls
- Participate in product research and implementation
- Provide training to technicians and other members of the team
- Plan and execute system projects
- Manage systems access
- Stay up-to-date with industry tools and practices, and upgrade systems with new releases
- Be available for occasional migrations and other needs after-hours
- Take on other responsibilities as needed
Qualifications:
- 5+ years of being responsible for systems architecture
- 8+ years supporting and troubleshooting systems and infrastructure
- Professional certifications in systems, cloud, backup (VMWare, Microsoft, Cisco, Veeam) (preferred)
- Degree in Information Technology, Systems Engineering, Computer Science, or a related discipline (preferred)
Experience preferred with:
- MSPs, data centers, and/or other multi-tenant environments
- Virtual Desktop Infrastructure and management of environments such as
- VMware Horizon, Citrix, and MS Remote Desktop Services of 75+ users
- VMware (vSphere, ESXi, vCenter, Horizon View)
- Setting up and administering Windows DFS/ADFS, Active Directory, Group Policies, Exchange
- TrueNAS
- vSAN
- Security fabrics including EDR and DNS
- Databases
- Complex networks such as physical and virtual VLANs
- Various Windows operating systems and platforms
Pre-Interview Questionnaire
About Us
Founded in 1982, SMS is a leading provider of Managed Services, IT Strategy & Consulting, Software Development & Analytics, Private Managed Cloud, and Colocation Services. Our success is based on building long-lasting relationships with our clients who are leaders in their respective industries, offering and developing innovative IT solutions.
Service Categories
- Orange County Data Center
- Los Angeles Data Center
- Irvine Data Center
- Colocation Orange County
- Colocation Los Angeles
- Managed IT Services Orange County
- Data Center Managed Services
- Managed Security Service Orange County
- RPA with Power Automate
- Cyber Security Services Orange County
- Data Analytics Consulting Services
- Digital Factory Solutions
- AI Consulting & Development Services
- IBM Power Solutions
Contact Us
2525 Main Street, Suite 120
Irvine, CA, 92614, United States
Phone: 949-223-9240
E-mail: [email protected]
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