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service desk

Service Desk

The SMS Service Desk is there to respond, whether you have a disruption in service availability or need help changing a password. Our 24×7 Service Desk will be your single point of contact for issues in your IT environment. We have engineers available to handle scenarios from setting up a new user to getting critical applications back online. Customers can have dedicated phone lines we attend to 24x7x365 for reporting incidents or opening service requests. We also have a client portal and ticketing system with an extensive knowledge base for information collection, organization, and retrieval.


Managed Services Brochure

View our brochure to learn more about the features offered that can keep your business running.

Request a Quote

Need a quote for Managed Services? Please click on the button below to provide more information and a rep will reach out to you.

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